Integrations

Give the sales team live account data.

Connect DataFlow to the CRM your salespeople already use, so the trading and account history that lives in DataFlow — orders, invoices, balances and credit position — shows against the customer record. New accounts flow through without double entry.

The problem

When the sales team is the last to know.

If the trading history lives in one system and the customer record in another, the two are always out of step.

No trading history in the CRM

The salesperson opens the customer record and sees contacts and notes, but not the orders, invoices or balance that tell them how the account is really doing.

Accounts entered twice

A new customer is set up in the CRM and then set up again in the back office, so the two records start their life already out of step.

Credit blind spots

Someone promises an order to a customer who is over their limit or overdue, because the credit position was never visible where the conversation happened.

Ringing the office for answers

A customer asks where their last order or invoice stands, and the salesperson has to phone the back office and wait, because none of it shows on the record in front of them.

Overview

The account history, where the sales team works.

DataFlow holds the trading record; the CRM is where the conversation happens.

Trading history on the record scene

Orders and invoices against the customer record

Orders and invoices from DataFlow against the customer record. The trading history without switching systems to find it.

  • Orders and invoices on the record
  • One customer record to read
Frequently asked

CRM integration questions.

What account data does the CRM see?

The trading and account history that lives in DataFlow — orders, invoices, balances and credit position — shown against the customer record in the CRM.

Do I have to enter new customers twice?

No. New accounts flow through between the systems, so a customer is set up once and the two records stay in step.

Which CRM does it work with?

The integration shares DataFlow account history with the CRM your salespeople already use. Talk to us about how it fits with the CRM you have in place.

Can the sales team see credit position?

Yes. The balance and credit position from DataFlow show against the account record, so the sales team can see how an account stands before making a promise.

See it on your accounts

Bring the account history into the CRM.

  • 30-minute walkthrough
  • Your account data
  • No obligation
Working with DataFlow

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